Refund Policy

1. Cancellation and Refund Eligibility:

• Refund eligibility and cancellation policies may vary depending on the type of ticket or booking, as well as the specific terms and conditions set by the airline, hotel, or service provider.
• In general, refund eligibility is determined by the fare rules and regulations associated with your booking. Some tickets may be non-refundable or may have specific cancellation fees.
• Refunds are typically processed back to the original form of payment used for the booking.

2. Refund Process:

• If you are eligible for a refund based on the fare rules and regulations, you can request a refund through our website or by contacting our customer service team.
• Generally, the refund process takes minimum 7 days and a maximum of a 30 days.
• Please note that processing times for refunds may vary depending on the payment method used and the policies of the airline or service provider. We will make every effort to process your refund as quickly as possible.

3. Non-Refundable Tickets:

• Some tickets, such as discounted or promotional fares, may be non-refundable. In these cases, cancellation may result in a forfeiture of the entire ticket price.
• Additionally, certain taxes, fees, and surcharges may be non-refundable even if the ticket itself is eligible for a refund.

4. Change Fees and Penalties:

• In addition to cancellation fees, some bookings may be subject to change fees or penalties for modifying travel dates, routes, or other booking details. These fees are typically determined by the airline or service provider and may vary depending on the specific circumstances of the change.

5. Refunds for Unused Services:

• If you are unable to use a portion of your booked services (e.g., missed flights, unused hotel nights), refunds for unused services may be available depending on the terms and conditions of your booking. Please contact our customer service team for assistance in processing these refunds.

6. Force Majeure and Exceptional Circumstances:

• In the event of force majeure or other exceptional circumstances (e.g., natural disasters, government regulations), refund policies may be subject to change. We will make every effort to accommodate our customers to the best of our ability under these circumstances.

7. Contact Us:

• If you have any questions or concerns regarding our refund policy, or if you need assistance with a refund request, please don't hesitate to contact our customer service team. We're here to help!